Data Protection at Quadvelo
Last updated: 2024
At Quadvelo, we take the protection of your personal data very seriously. This page outlines how we collect, use, and protect the data of both sellers and buyers using our platform, in compliance with applicable data protection laws.
Data Collection
We collect and process personal data in the following ways:
- Account Registration: When you create an account, we collect personal details such as your name, company name, contact information, and payment details.
- Transaction Data: When you submit or purchase Quadvelo materials, we collect information about the materials, transaction amounts, and delivery details.
- Communication Data: When you contact us via email, phone, or our platform, we collect the communication details for customer support purposes.
- Website Analytics: We use cookies and other tracking technologies to analyze website traffic and improve user experience.
Use of Data
Your personal data is used for:
- Fulfilling Transactions: Ensuring successful submission of Quadvelo materials and purchases.
- Customer Support: Addressing your inquiries and providing assistance.
- Improvement of Services: Analyzing data to optimize our platform’s user experience.
- Compliance: Meeting legal obligations such as taxation and trade regulations.
Data Security
We implement industry-standard encryption and security measures to protect your data from unauthorized access. Only authorized personnel have access to your personal information, and regular audits ensure the effectiveness of our security protocols.
User Rights
As a user, you have the following rights concerning your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct any inaccuracies in your data.
- Right to Deletion: Request deletion of your data where it’s no longer necessary for us to hold.
- Right to Restrict Processing: Limit the use of your data in certain circumstances.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Quadvelo Support Team
Email: mail@quadvelo.com
Address: Germany
